Our products are manufactured using professional industrial printers. Each piece is subsequently checked manually and, where necessary, finished by hand.

Yes. 3D printing is an additive manufacturing process in which slight surface grooves, layer lines, or small irregularities may be visible. This is not a defect, but a typical characteristic of this technology. Each piece is unique.

For most of our shop products, we use PLA and PETG. These are safe, lightweight plastics available in many colors. The material used is specified in each product description.

Our products are not toys and are not suitable for small children. Smaller items in particular may break and contain parts that could be swallowed. We recommend keeping the products out of the reach of children under 3 years of age.

We strive for the greatest possible consistency, but slight variations in color or surface texture may occur depending on the filament batch. These deviations are generally minimal and do not affect the quality of the product.

The product photos are as color-accurate as possible, but may vary slightly depending on your screen and lighting conditions. Slight color differences between the photo and the actual product do not constitute a defect.

Yes, with proper care and storage. PLA is a lightweight, rigid plastic that is suitable for normal everyday use. PETG offers higher impact and temperature resistance. Both materials are designed for durability.

Each product is visually inspected before packaging. We check for structural defects, verify that the dimensions are correct, and ensure the surface meets our quality standards.

Freshly printed products may have a slight plastic odor, which dissipates quickly. After cooling and packaging, the products are odorless under normal conditions.

PLA is the most common material: lightweight, rigid, and available in many colors. It is ideal for decorative objects and accessories. PETG is more impact- and temperature-resistant and is suitable for products that require higher durability. The choice of material depends on the intended use of the product.

The materials we use come from reliable suppliers and comply with European safety standards for plastics. We do not provide specific certifications for individual products, but we guarantee the quality of the materials used.

The production time is generally 2 to 5 working days. Shipping times are additional. For particularly large orders, the production time may be longer.

We currently ship to Switzerland and Germany. We are working on expanding our delivery area in the future.

Since our products are printed to order, returns are generally not possible. If you have any problems with your order, please contact us and we will find the best solution together.

Write to us with a few photos of the package and the damaged product, and we will work together to find the best way to help you.

Once your order has been shipped, you will receive an email with your tracking number, which you can use to track the delivery in real time.

We ship all orders via Swiss Post.

Standard shipping in Switzerland costs CHF 7. The shipping price to Germany is CHF 20.

Unfortunately, it is not possible to change the address after an order has been completed, as our system processes orders automatically. Please check your details carefully before confirming your order.

Our packages are delivered without a signature. The courier will leave the package in a safe place or follow the delivery instructions in your La Posta account.

Production time is 2 to 5 business days. For very large or personalized orders, the time may vary; we will inform you in advance in such cases.

Yes, we offer express shipping within Switzerland for CHF 9.

We recommend cleaning the products with a soft, slightly damp cloth. Do not use aggressive cleaning agents, solvents, or scouring agents, as these may damage the surface.

PETG products are moisture-resistant, whereas PLA is more sensitive to prolonged contact with water. In general, we recommend not submerging either material in water for extended periods.

We advise against exposing the products to direct sunlight for extended periods. Heat and UV radiation can cause deformation and color fading, especially in PLA products.

Contact us. In many cases, we can reprint the defective part or find a suitable solution.

Yes, PLA and PETG can be easily painted with acrylic paints. For better results, we recommend sanding the surface slightly beforehand.

No, we strongly advise against it. The high temperatures in the dishwasher can permanently deform or damage the products, especially those made of PLA.

Store the products in a cool, dry place away from direct sunlight. Avoid very warm or humid environments.

Yes. PLA is particularly sensitive to heat and can deform at temperatures as low as 50 to 60°C. PETG is more heat-resistant, but should also not be exposed to direct heat sources such as radiators or dashboards.

Yes, super glue works well on PLA and PETG. Make sure the surfaces are clean and dry before you glue them.

With proper care, our products are designed to last for years. The service life depends on usage, storage, and material. PETG products are generally more durable than those made of PLA.

Yes, we offer personalization options for selected products in our catalog, for example colors, texts, or details. The available options are indicated directly on the product page.

Personalized products usually require 3 to 7 additional business days compared to standard shipping times, as they are specially made for you.

Yes, you can contact us for a customized project. We review each request individually and will get back to you with a quote and a cost estimate.

Yes, personalized products generally cannot be returned because they are made to measure. This excludes cases in which the product has a manufacturing defect.

Yes, where available you can choose the color from the options provided on the product page. For specific colors not listed in the catalog, you can contact us directly.

Yes, we accept 3D files in STL or 3MF format. Please contact us in advance to check feasibility and receive a quote.

That depends on the type of personalization. Standard options on the product page are usually included in the price. For more complex customizations, a separate quote will be provided.

For custom-made projects or complex orders, we endeavor to provide a digital preview before production. For standard personalizations, this step is not included.

For most personalized products, it is also possible to order a single unit. For larger quantities, we recommend contacting us directly to receive a customized quote.

Yes, if you require a specific delivery date, please let us know when placing your order or in advance. We will do our best to meet your deadline, but we recommend ordering early.

Your satisfaction is important to us. If the product does not meet what was agreed upon or has a manufacturing defect, contact us and we will find a solution together.